When something goes wrong during a move, it's essential to understand how to file a claim with the moving company. The process can be overwhelming, but it's important to take action as soon as possible. Here's what you need to know about filing a claim with a moving company. The initial step is to send a letter by certified mail notifying them of the damage and requesting a claim form.
Keep a copy of your inventory sheet handy, along with any photos or videos that may support your claim. The moving company must acknowledge your claim within 30 days and deny or resolve it within six months. Damage claims are one way a moving company can restore your trust in their services after an issue, such as damage to a move or loss of belongings. So it's essential to file them as soon as possible. It's also important to consider obtaining private insurance coverage to cover losses that may arise during a move. Generally, a moving company is responsible if it loses or damages a customer's household belongings during the move.
If the staff of a moving company damages your wall (or causes any other property damage) during the move, you can include it on your damage claim form when the move is complete. Interacting with the claims department is arguably the most stressful part of filing a claim, since you'll be “demonstrating the responsibility of your moving company for the damages you suffered during the move.”You can also contact your home insurance company if they covered you during your move.
